Minnesota State College - Southeast Technical Minnesota State College - Southeast Technical Minnesota State College - Southeast Technical Minnesota State College - Southeast Technical
College Home Laptops Computer Labs Desire2Learn Help Desk ITV/Media
contact us site map search this site
 

Information Technology

Student Orientation Packet

Contents

Information Technology Vision

"Bring technology into the core learning process so graduates will possess state-of-the-art information technology skills applicable to their area of study."

Responsible Use of Information Technology

The information technology employed by MSC-ST is a critical asset of the institution governed by various laws of privacy, confidentiality, and non-disclosure. It is the common responsibility of all members of the College community to protect the institution's information assets and to ensure the proper and ethical use of information at all times. MSC-ST information technology environment affords easy, anytime/anywhere access to information. This arrangement allows students, faculty, and staff to conduct business in an effective and efficient manner. These benefits are a privilege that is shared by the community as a result of a significant investment of college resources and comes with its own set of responsibilities.

Access to modern information technology is essential to the MSC-ST mission of providing the students with educational services of the highest quality. It is in this framework that students understand and comply with rules of conduct for computing and networking that permit all students to fully utilize this valuable resource. The use of the MSC-ST information technology resources to receive or distribute copyrighted material without proper authorization from the copyright holder is strictly prohibited.

  1. Students are not permitted to establish services on non-MSC-ST owned machines using campus facilities.
  2. No user should view, copy, alter or destroy another’s personal electronic files without permission.
  3. Software that resides on MSC-ST computing network(s) is licensed by the college, or third parties, and is protected by copyright and other laws, together with licenses and other contractual agreements. Users are required to respect and abide by the terms and conditions of software use and redistribution licenses.
  4. No user may, under any circumstances, use campus computers or networks to harass or defame (slander, libel, etc.) any other person.
  5. Computer accounts, passwords, and other types of authorization are assigned to individual users and should not be shared with others. Students are responsible for any use of their account(s). If an account is shared or the password divulged, the holder of the account may be held personally responsible for any actions that arise from the misuse of the account.
  6. Permitting unauthorized access: Students shall not run, operate or otherwise configure software or hardware to intentionally allow access by unauthorized users.
  7. The deliberate attempt to degrade or compromise in any manner the performance of a computer system or network or to deprive authorized personnel of resources or access to any MSC-ST computer or network is prohibited. Breach of security includes, but is not limited to: configuring software or hardware to intentionally allow access by unauthorized users, creating or knowingly propagating viruses, hacking, password cracking, unauthorized monitoring of electronic communications, or unauthorized viewing of other’s files.
  8. Abuse of campus computer resources is prohibited and includes, but is not limited to: propagating chain letters, posting a message to multiple list servers, distribution lists, or news groups with the intention of reaching as many users as possible, and the use of computing and networking resources for commercial purposes.

If you are aware of any abuse, loophole, virus, or other possible security compromises, please report it immediately to the Chief Information Officer at 877-853-TECH. Unauthorized access to information resources, unauthorized use of college computing facilities, and intentional corruption or misuse of information resources is direct violation of the college's standards for computer use. For additional information consult: http://it.southeastmn.edu/policy.shtml

Student Network ID:

Before you can access the network, student e-mail, or online course system, you must have a student account. An account is set up for you after you are accepted as a student by the college and register for a course. Pre-registered student accounts will be active the first day of class. Late registrations will be active within 48 hours of registering. Your Network ID is your FirstName.LastName.

Pay attention to your name as used by the college. For example, if you go by Mike Smith, but you identified yourself as Michael Smith on your application, you need to login as Michael.Smith. Contact Helpdesk (507 453-2408) if you can’t login (sometimes there are duplicate names or names too long for the system).

Logging into the network

  • Make sure the computer is on and at the college's login screen. This is the default screen in all the labs.
  • 2. Enter your Network ID: FirstName.LastName (e.g., Michael.Smith -- Do not forget the dot between your first and last name).

Enter your Password: Tech Id Number (try the complete #, if this fails try the value 0001234 = 1234).

Saving to the Network

  • In the “Save As” box, pick the I drive.
  • Double click on your user name. (Where all your saved items will be located and backed up).
  • Do not use diskettes; they are prone to data loss.

Logging out of the network

  • Make sure all your applications are closed and all of your work is saved.
  • Click on Start then choose shut down.
  • Make sure in log off window it displays Log Off option otherwise choose it from the dropdown menu.
  • Click on OK to log off.

Remote network access

To allow online students to access information technology resources any time, anywhere, the Information Technology Department has developed Web access that will allow students to access the latest office products, networked drive, and some other online packages. To access this service you must have High Speed Internet access (cable modem, DSL) and current version of MS Internet Explorer. (Remember to allow Remote Desktop Plug-in to be installed on your first login.)

To access this service follow the directions:

  • Type the following address to access the IT webpage http://it.southeastmn.edu
  • Select Students from the IT Homepage.
  • Select Terminal Services from the navigation menus at the bottom of the page.
  • On the terminal service page:
    • Select Student Server
    • Click Connect
    • Type your network ID and password to Students network.

NOTE: Will require Activex plug-in if Connect button is not highlighted. Click on information bar on top and select Install Activex.

Connect To Southeast Wireless

  • From the Start Menu right click on “Connect To” and select “Open.” This will open a view on your available network adapters.

  • Select the Wireless Networks tab.
  • Remove any wireless networks.
  • Click on refresh
  • Select OK at the bottom
  • In the taskbar on the bottom right you will see your connection box come up and list what wireless you are connected to and the strength of the connection

To Authenticate in to wireless:

  • Open your web browser to access the network, and click Yes on the Security Alert page
  • At this point you will be prompted to logon to the network
  • Enter your Southeast Tech network username and password, select Students from the organization drop box and put a check in the I Agree box then click on Logon.

Course Management System (Desire2Learn)

  • Open your Internet Explorer
  • Type the following address to access the Minnesota State College Southeast Technical homepage: http://www.southeastmn.edu
  • From the Quick Links menu (located in the Technology box), select Desire 2 Learn.
  • This will take you to the Desire 2 Learn homepage
  • Enter your username: Firstname.Lastname (notice the dot)
  • Click on the “Password” field and enter your birth date (yymmdd).
  • If your birth date does not work, then the last 6 digits of your SSN should be used.
  • If neither of the above work, insert 6 blank characters in the password field.
  • Anyone signing on will be required to change their initial password.
  • If you cannot log in after trying the above steps call the Helpdesk at 507-453-2408 or e-mail Helpdesk@southeastmn.edu.
  • You should now be at your home page for all your online courses - Note: Instructors teaching non-online courses may or may not use Desire2Learn, so not all courses will show up on Desire2Learn.

  • Locate the “My Courses” box on the right side of the screen.
  • You may see courses you took last semester, don't worry, they'll go away shortly.
  • Click on the title of the course in which you are enrolled.
  • If you do not see the course(s) which you are registered for, you have not been "enrolled" in the course. This is common if you registered late. E-mail or call your instructor to confirm registration.

Student E-mail

  • To login to your e-mail, open Internet Explorer and type the following address to access the IT webpage: http://it.southeastmn.edu
  • Select student
  • Select E-mail from the navigation menus at the bottom of the page
  • Select Student E-mail
  • Enter your user-name and password, and then click SIGN IN
  • Remember your e-mail name is first name.last name.
    Your password is your "Tech ID Number" without the leading zeroes.
    Your Tech ID # can be found on your student ID.
    Your e-mail address is (yourname@webmail.southeastmn.edu)

    Please use the name you registered with; for example, Thomas will not be Tom. Hyphenated last names will use the last name after the hyphen

    Important: Confidential Students – Students who request “Confidential Status” will remain confidential if:

    • You do not send or reply to any e-mail you receive.
    • You do not send e-mail out to anyone.
    • You request that the Information Technology Department (Help Desk) remove your name from the e-mail system.

User Data & Login Removal

Network and Email Account

Login-ID Removal:
Accounts not used for 120 days or more will be removed along with ALL Data on “I” Drive
Data Save Process:
All user data (I) will be removed 10 days after Spring Semester ends. For active accounts, you can save your data (prior to the date above) by doing one of the following:
  • Purchase a blank CD-R or a USB drive; then go to the Learning Resource Center and copy your data.

E-Mail

E-mail Message Deletion:
Messages over 120 days old will be (Automatically Deleted). E-mail is NOT a storage area… it is for communications.
E-mail Storage Limits:
For active accounts, users cannot have more than 175 messages or 10 meg of space used. You can’t send e-mail out if you reach these limits. You must clean up your e-mail area before you can reply or send e-mail out. You will still receive incoming messages.
How to E-mail Faculty & Staff:
Please remember the following e-mail format:
FirstLetterOfFirstName + LastName @southeastmn.edu
EXAMPLE: John Doe = jdoe@southeastmn.edu
E-mail Attachments:
Use Izarc or WinZip to Zip you files into 1 attachment to send. We block files that would execute automatically by opening it. Examples: com,exe,lnk,pif,vbs,scr,bat,dll,asp,vbe,bas
E-mail Support:
We only provide support for Webmail. This is the account you should use for college interactions. We cannot be responsible for any problems you experience with your home e-mail.

Sent e-mail is not automatically saved. If you want to save a copy, put your email address into CC or BCC

Student Computer Labs

The Information Technology Department at Southeast Technical offers a full range of IBM compatible computers. We provide a wide variety of software available for word processing, graphic design, programming, and Internet research. On-line tutorials and manuals are available for most supported software.

At each campus there are IT professionals available to give you an orientation to the computer center, help you get started, and answer general computer questions.

The computing facilities are open to all Southeast Technical students, faculty, and staff and are funded, in part, by the student technology fee. If you need help getting started, go to the Learning Resource Center where you will find staff to answer your questions.

Student Help Desk

The purpose of the Information Technology Help Desk is to provide assistance to Southeast Technical faculty, staff, and students in the use of computer-related technology. We answer questions regarding computer hardware/software, networking, accessing the network from off-campus, obtaining an e-mail/network account, and much more. If your request is better handled by someone with more expertise in a particular area, Help Desk staff members will refer you to the appropriate technical contact. No appointment is necessary.

E-mail: helpdesk@southeastmn.edu
Phone: 507-453-2408
Hours: Monday-Thursday 7:30am - 7:00pm, Friday 7:30am - 4:30pm

The primary function of the Help Desk is to assist students, faculty, and staff with computer technology issues. We do not offer assistance to students regarding class or computer programming assignments.

Help for programming and class assignments may be found by contacting the Learning Resource Center.

For more information, Visit http://it.southeastmn.edu/help/helpdesk.shtml

Student Laptop Lease Program

The Southeast Technical Laptop Program consists of a fully configured laptop computer, software, and technical support to meet the educational needs of our students. Southeast Technical is committed to providing students with knowledge and experience needed for learning; continued use of the laptop can enhance that experience.

Southeast Technical Laptop Program is only implemented on the Red Wing Campus for Computer Careers and Accounting; however, other students will have a chance to lease a laptop when extra equipment becomes available.

Acceptable Use of Computers and Information Technology Resources

Please review Acceptable Use of Computers and Information Technology Resources at http://it.southeastmn.edu/policy.shtml

Information Technology Web Page

More information on Information Technology systems and help documents are available at: http://it.southeastmn.edu

Information Technology Staff

Chief Information Officer
Mohamed Elhindi
(507) 453-2726 melhindi@southeastmn.edu
Help Desk Specialist
Scott Haigh
(507) 453-2408 shaigh@southeastmn.edu
Information Technology Specialist
Garry Schindler – Winona Campus
(507) 453-2780 gschindler@southeastmn.edu
Information Technology Specialist
Jennie Sammon – Red Wing Campus
(651) 385-6362 jsammon@southeastmn.edu
Information Technology Specialist
Tom Doyle – Winona Campus
(507) 453-2782 tdoyle@southeastmn.edu
Information Technology Specialist
Tao Peng – Red Wing Campus
(651) 385-6415 tpeng@southeastmn.edu
Administrative Assistant
Rita Cada
(507) 453-2754 rcada@southeastmn.edu
IT Home | Policy | Terminal Services | Email | IT News | Desire2Learn | FTP
Red Wing   Winona   1-877-853-TECH (8324)
 HelpDesk@southeastmn.edu
A member of the Minnesota State Colleges and Universities System.
ADA accessible. Southeast Technical is an affirmative action/equal opportunity educator and employer.